Don’t worry, nothing terrible will happen but it might sting a bit. Just wash the serum out with plenty of water. The ingredients of our serums are completely ‘safe’, compatible and allergen free.

SQOOM xCential cleanser serum 50ml is perfect
for an interactive physical cleansing process, supplying the skin with moisture and preparing it for the SQOOM treatment. Panthenol and chamomile extract can have a skin-soothing and relaxing effect. You can read more about our serums here.

The ultrasound frequency is adjusted to reach the promised deep layers of the skin (in our case: the dermis).This frequency is perfectly coordinated in its intensity so that there is no risk of endangering the skin on the face or anywhere else on the body – as long as the operating instructions are obeyed.

The coordinated and very gentle current isn’t harmful to people. The ionization function opens and closes the cell walls. For this the anode and cathode are used in order to create electricity and to activate the ion migration. The preparation that is transported into the skin is charged by the potential of the transducer and migrates to the opposite pole inside the tissue (galvanic function). When treating other people and holding SQOOM in one hand and touching the other person with the other hand the current doesn’t flow through the whole body but only through the shortest way – from the one hand over the shoulder to the other hand. As already mentioned, the current is very weak so no harm will be caused when treating other people. (The current intensity can be best compared with the electricity in the air after a thunderstorm. In this case the air is also charged and has no negative effect on the people.)

No. The serums and creams haven’t been tested on animals and also do not have any animal components. Hyaluronic acid is made from the fermentation and not from any animal derivatives. The serums and creams do not have any chemical components either. Our serums are all-natural and vegan.

When using your SQOOM handset, you will see a red ‘control’ light flashing on the rear of the device. This indicates that the current is flowing and that SQOOM is working properly. If this does not flash, ensure that you are holding both contact handles on the sides of the SQOOM handset and that you are applying sufficient pressure to the skin. We deliberately chose not to include “psychological show effects” like vibration or sound. You can use SQOOM concept in a relaxed environment, for example while reading, watching TV, listening to music so show effects would only disturb this atmosphere.

You can start using SQOOM on your postoperative scar right after the stitches are removed. Please use SQOOM xCential NA serum.

Skin-ageing is the result of another important factor – the permanent degradation of the hyaluronic acid in the skin. Hyaluronic acid is actually the moisture reservoir of your skin. It stabilises the elastic and collagenous fibres and protects our cells against free radicals. SQOOM refills your skin’s moisture reservoirs. When you start using SQOOM, your moisture reserves are often empty. With SQOOM you start to refill them. At the beginning of the treatment the skin needs this moisture and will absorb it quicker, using greater quantities of seruml. With the time you will see that the reserves are filling up and you need less and less serum.

Our SQOOM serums and creams are developed and produced using highly complex procedures and we place great emphasis on leaving out all allergenic ingredients. We don’t necessarily leave out ingredients that are known to cause allergies, we use our specially developed procedure to remove the allergens from the ingredients, while keeping the active properties. Chamomile is an example of this.

That is absolutely fine. Once you have finished using SQOOM, either leave the serum on the skin or wash it off and apply your usual moisturiser. As an ideal finishing touch, we have developed our own skin care cream. xCential SkinCare One is ideal for oily and impure skin and also has an anti-ageing effect; xcential SkinCare Two has been developed for normal and dry skin and has also an anti-ageing effect. These two creams are applied without the SQOOM device.

Treating 20 minutes is already a power programme. If you don’t have the time it is also ok to treat for just 4-8 minutes in order for the skin to feel fresh and relaxed.

SQOOM can fit in with the time you have available for the treatment. And remember, you don’t have to do the treatment in front of the mirror. Use the time and listen to music, watch TV, read or just relax.

One serum (50 ml) if sufficient for approximately 20-25 treatments. When you decide to treat once a week the serum will last for up to five months. If you want to achieve faster results and decide to treat more often in the early stages of use in order to fill up the hyaluronic acid reserves in the dermis more quickly then the serum will last approximately one month. Your skin will need the most serum in the first few weeks of use and you will then notice from week to week that your skin absorbs less serum. With a normal and consistent treatment the serum will last about 2 months.

It is absolutely fine to lend your SQOOMdevice to other people and indeed many families share the SQOOM device on a regular basis. The SQOOM device is hygienically sealed and once the serum is wiped off the transducer, it is perfectly clean and ready for another user. It is also possible to disinfect the transducer with a hygienic spray.

The SQOOM EFFECT is based on the use of innovative, highly developed serums. Due to their precise molecular size and polarity the active ingredients are transported into the various layers of the skin to the exact point where they are needed. No other cosmetics should be used with SQOOM and transported into the skin as you cannot be sure exactly what kind of ingredients, preservatives, fragrances, allergens, etc. are contained in the other products. These could cause damage if they get deeper inside the skin. We accept no liability for results when using cosmetics or medicine produced by others.

The SQOOM xCential NA serum is best against all kinds of scars. Magnolol, dexpanthenol and pure camellia seed oil soothe the skin, while amorphous micro-silver in its purest form helps heal and protect against pathogenic germs. You can start using SQOOM on your postoperative scar right after the stitches are removed.

During pregnancy on your abdomen – You are able to use SQOOM during pregnancy to treat the face and the décolletage. Do not use in the abdomen area while pregnant.

Assumption of skin cancer

If there is any possibility that the skin is affected with skin cancer, SQOOM must not be used. A negative effect is not proven but we would advise caution.

Pacemaker

Please do not treat in the immediate area surrounding a pacemaker. SQOOM doesn’t reach that deep but once again, we advise caution. It is safe to treat in the face or the rest of the body.

Other contraindications are:

• Thyroid hyperfunction – do not use SQOOM in the immediate area
• Affection of the nervous system and as Parkinson and epilepsy
• Embolisms, varicosity and thrombosis
• Tumors
• Open wounds
• Metal implants, braces, wire, screw, metal plate and endoprothesis in the area of the current flow. If you treat this area and only feel a prickling, you can continue the treatment. If you feel a pain in this area, switch to programme S (only ultrasound) with SQOOM M2 or switch off the Ion when treating with SQOOM M1 and treat the area with this programme.

For a targeted massage of muscle and back tension use SQOOM xCential OL.

We recommend using SQOOM once a week for visible success. You should start to feel the difference almost immediately. Your skin’s blood circulation is improved, making it look brighter and feel smoother. After a couple of months of regular use, wrinkles and fine lines can be visibly reduced.

The SQOOM charger will show a green light when the battery is full. The device is functional for approximately four hours on one charge and can therefore easily be taken on vacations or business trips without the charging station. If you keep the STEP button pressed for three seconds it will show the charging status of the battery – if the LED lights on all six programmes turn green then the device is fully charged. If only two lights glow then there is 30 minutes of battery time remaining. A buzzing signal indicates that the battery needs to be recharged.

Yes, if you have reddened skin, SQOOM xCential RO is the best serum for you. With calcium and coralline red algae ingredients, this is highly-sensitive and extremely effective.

It is completely safe to use SQOOM. Ultrasound devices have been used for decades in cosmetic and medical treatments. SQOOM devices are fully-tested and are in accordance with all required security standards (CE, ISO 9001 2000, L-C, US, FD, HS Mark).

You can find more information on our website. You can also find detailed information in the SQOOM instruction manual. We operate with a network of SQOOM partners and would be happy to advise you of a partner in your vicinity. Our partners will be happy to provide a personal consultation. If you are a professional beautician please visit SQOOM Global

The SQOOM treatment is gentle and has no known side effects. The only exemption exists for people who have a pace maker. Furthermore, any skin area affected by skin cancer shouldn’t be treated and anyone suffering from hyperthyroidism should refrain from treating the front of the neck.

The treatment is uncomplicated and gentle: First the highly effective cosmetic products are spread onto the transducer head on the skin, than the skin is massaged with the hand-held SQOOM device using small circular movements. Using SQOOM just once a week brings visible success and an improved skin structure.

No. SQOOM concept consists of two components: the serums, which include the highly effective active ingredients and the device, which transports these active ingredients into the skin. They must be used together.

It is best to treat in the evening before going to bed. Leave the serum on your skin after the treatment as a night mask. Overnight, the serum has the function of night cream and gives the upper skin layers valuable nourishing ingredients. In the morning, the skin will be very soft and plump. If you feel that something is missing or that the serum is too dry on your skin, apply a normal night cream or in the best case, use our xCential SkinCare Cream One or Two which is the ideal finishing touch to the SQOOM treatment. You can also read more about when and how to use SQOOM here.

SQOOM M1 offers a total of six programmes:

C (Cleansing) is used for the skin-deep cleaning and is only applied with cleanser serum, which was specially developed for this purpose.

M (Massage) executes a deeply effective massage. The blood circulation is stimulated and the skin is perfectly prepared for the following programmes.

N (Nutrition) delivers an 80% push and 20% pull on the skin with the primary aim of drawing active ingredients deep inside the skin.

L (Lifting) is a slightly stronger programme that works to reduce the small, visible wrinkles at the skin’s surface. A power programme for fast and short term success.

W (Whitening) has the priority of lightening the skin. This physical tuning is mainly applied to treat liver spots or age spots successfully in combination with our specially developed deSpot serum, and against acne in combination with SQOOM AK serum.

W (Wrinkle Care) is our most gentle programme, especially used for sensitive skin and for babies and infants. Also for the treatment of sensitive and stressed skin during the first few treatments.

SQOOM M2 offers a total of seven programmes:

C (Cleansing) is used for the skin-deep cleaning and is only applied with the cleanser serum, which was specially developed for this purpose.

M (Massage) executes a deeply effective massage.The blood circulation is stimulated and the skin is perfectly prepared for the following programmes.

L (Lifting) is a slightly stronger programme that works to reduce the small, visible wrinkles at the skin’s surface. A power programme for fast and short term success.

W (Whitening) has the priority of lightening the skin. This physical tuning is mainly applied to treat liver spots or age spots successfully in combination with our specially developed deSpot serum, and against acne in combination with SQOOM AK serum.

S (Sono / Ultrasound) provides ultrasound only without iontophoresis, for booster application.

I blue (Iontophoresis) especially for cleansing around your eyes.

I green (Iontophoresis) especially for applications around your eyes.

You can contact us 24/7 by sending an email to info@sqoom.com.

We are Happy to Help!